I'm sorry to hear about your situation. It is important for employers to fulfill their legal obligation of contributing to their employees' EPF (Employees' Provident Fund). If your employer has deducted EPF from your salary but has not made the contributions to the EPF department, it can be considered a breach of employment regulations.
To address this issue, you can consider taking the following steps:
1. Collect evidence: Gather all the necessary documents such as payslips, salary statements, and any written communication regarding EPF deductions.
2. Communication with employer: Continue attempting to communicate with your employer in a polite and professional manner to seek clarification on the EPF contributions. Maintain a record of all your attempts to contact them.
3. Lodge an official complaint: If your attempts to resolve the matter directly with your employer are unsuccessful, you can file a complaint with the nearest Labour Department or relevant authority. The complaint should include all the evidence you have gathered.
4. Seek legal advice: Consider consulting with a lawyer or seeking legal advice to understand your rights and assess the best course of action to take in your specific situation.
Remember, it is crucial to maintain professionalism throughout the process. Seeking guidance from legal professionals will ensure you have the necessary support and expertise to navigate this issue effectively.