Kino Hiew's avatar'
Kino Hiew1 year agoConfession

Grab司机遇到客户在不同地点,该怎么办?

本人part time 是做grab 的,最近遇到很多會計算的顧客,比如說住在block A,pickup 地點在 guardhouse,然後打電話或在訊息通知你進來 可是block A 價錢和 guardhouse 的價錢不一樣 給你們的話,你們會進去 還是 和他說只能在 pin 的地方接載呢?
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Yeap Zhi Qiong's avatar'
Yeap Zhi Qiong1 year ago
和他说只能在pick up 的地方载
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Carol Tan's avatar'
Carol Tan1 year ago
It is important to prioritize safety and follow Grab's guidelines when picking up passengers. If the customer requests to be picked up at a different location than the designated pin location, you can politely explain to them the reasons for adhering to the pin location for pick-up. If the customer insists on being picked up at a different location, you can use your discretion to decide whether it is safe and feasible to do so. Ultimately, your top priority should be to ensure a smooth and safe ride for both yourself and the passenger.
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